Financial Policies
We understand that healthcare costs are often an unexpected expense. To help you receive the care you want and need, we offer several payment options.
We Accept the Following Payments:
- Cash, check, or credit card payments (MasterCard, Visa, American Express, or Discover)
- CareCredit: This program allows you to make interest-free payments for up to a year. Click Here to apply online!
- Senior Courtesy Discount: We are pleased to offer senior citizens (age 65 and over) a courtesy discount of 7% off their entire treatment plan! This may not be combined with CareCredit.
- Military Appreciation Discount: If you are an active or former member of our military, we are honored to say ‘thank you’ by extending a 7% discount to you! Please present your military ID at the desk following your appointment to receive your discount. This may not be combined with CareCredit.
Most Dental Insurance Accepted Here
We are committed to providing you with the best possible care.
If you have dental insurance, then we will strive to help you receive your maximum allowable benefits. In order to achieve this goal, we need your assistance and your understanding of our guidelines.
We will gladly discuss your proposed treatment and answer any questions relating to your insurance. You MUST realize that your dental insurance is a contract between YOU, your EMPLOYER, and the INSURANCE COMPANY. We are not a party to that contract. We must emphasize that as a dental care provider, our relationship is with you, not the insurance company. While the filing of insurance claims is a courtesy we extend to our patients, all charges are your responsibility from the date the services are rendered.
We do not treat our patients who have dental insurance any differently than those who do not. We recommend the best treatment for each of our patients as we would to our own families. Each dental insurance company has several sets of rules and regulations as written in and determined by your policy. As a rule of thumb, the more you or your company pays for dental insurance, the better the coverage. Our team is very knowledgeable about dental insurance and can answer any questions related to your individual coverage. If you do not want interest-free financing, then we can recommend treatment to keep your costs below a certain dollar amount.
At Mason Dental, we understand there are times when you must miss an appointment due to emergencies or obligations. Flat tires, sudden sickness, or other emergencies happen! However, when you schedule an appointment with us, our promise to you is that we will always reserve time specifically for you.
Therefore, if you must cancel or reschedule an appointment, please call us at least two business days in advance. This gives us an opportunity to schedule another patient during the time originally reserved for you. If you do not show up to an appointment without providing notice, or miss multiple appointments in a row, we reserve the right to charge a cancellation fee. This policy allows us to better utilize available appointments for all our patients and respect the doctor’s time.
Thank you for your consideration, and we look forward to seeing you at your upcoming visit! Please call us at 817-796-6866 if you have any questions or need to cancel with less than two business day’s notice due to an emergency!
